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South Haven Lodge is situated in a quiet residential area in Woolston, just 0.3 of a mile from Woolston Station and 2.2 miles from the centre of Southampton. The dining area has been designed to make mealtimes an enjoyable social occasion for the residents with tables for four. Full central heating and carpeting are provided throughout the home which is all ground floor. Our accommodation comprises of 35 ground floor single bedrooms, all with en-suite facilities.
I would like to say that Springfield care home is second to none, all the staff are helpful and friendly. Thank you so much for the love and care you gave my dad, you truly made him a happy man and he never lost his sparkle. Thank you so much for getting the vaccinations done so quickly to our loved ones. You are the best care home in Southampton at a very reasonable price.
Springfield House Care Home, Woolston, Southampton.
To maintain a happy and confident care and work ethos in all levels within R&E Kitchen Care Group. You and your Staff at Springfield Kylie are amazing and when I’m going to be old and will have to choose my care home I will definitely be choosing your one. To maintain a happy and confident care and work ethos in all levels within Springfield Care Home. Whilst auditing processes were in place, they had not been effective in identifying all the areas of concern we identified during our inspection.
We looked at five people's care records and staff and management files were viewed. We observed care given to people in communal areas throughout our inspection. We spoke with two people who used the service and they were positive about living there. One person told us, “whatever I want, I get it” and that staff were, “very polite, helpful”. Staff were, “very attentive” and would stop and talk, often asking “is there anything I can do for you? ” We also spoke with two visitors, who were both positive about the care provided.
CQC Rating for St James Care
Springfield House Care Home offers accommodation and care for up to 23 people who may be living with dementia. At the time of the inspection there were 22 people living at the home. There is a passenger lift providing access to the upper floor.
Woolston Road is a warm, spacious home which has plenty of communal areas and wide corridors. The communal areas and gardens are fully accessible to those with additional mobility needs. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 9 June 2016. My mother is treated with the utmost respect and dignity that every resident deserves. Staff are very lovely very caring, get things done and food just comes without asking. If I had to choose another care home again it would be this one.
South Haven Lodge Care Home
People were supported to stay at Springfield House Care Home at the end of their lives if this was their wish and staff could meet their needs. At the time of the inspection there were 18 people living at the home. Springfield House is a care home which offers care and support for up to 23 predominantly older people.
“To provide a safe and secure environment where individuality, privacy and dignity is welcomed and respected. At St Johns Nursing Home we promote dignity every step of the way. At R&E Kitchen Care group we promote dignity every step of the way.
Medicine audits were not consistently identifying when errors occurred. The service did not have a system for the safe collection and destruction of sharps. Some people’s risk assessments had not been reviewed regularly according to the records. The registered manager told us these had been done but not recorded in a timely manner. The provider had a complaints procedure in place which was displayed where people and visitors could see it. The registered manager promoted a positive culture that was open and inclusive.
People were frequently offered a range of snacks and drinks, including fresh fruit and were offered choices to eat and drink. Woolston Road is set in a residential street in the village of Netley Abbey near to Southampton. The home is easily accessed by public transport with a bus stop right outside the front door and the train station only a five minute walk from the home. The home also has a large kitchen and a separate dining room which leads on to an enclosed courtyard. The courtyard is a fully paved area which offers an additional large enclosed outdoor space.
People were assessed prior to receiving care and support plans were developed to show how their needs would be met. Risk assessments were completed and measures to reduce risks were put in place. Staff were supported by a system of induction training, supervision and appraisals. Staff received training relevant for their role and there were good opportunities for on-going training and support and development.
People felt safe living at the home and were protected from avoidable harm through the use of equipment, such as special mattresses and walking frames. Risk assessments identified when people were at risk and the action taken to minimise the risks. The provider had policies and procedures in place designed to protect people from abuse. Staff had completed training in safeguarding adults and were aware of the different types of abuse and what they should do if they suspected or witnessed abuse.
If you're looking for care and support or would like to learn more about our support services, please contact our friendly enquiry team. We enable people with learning disabilities and complex care needs to live the life they choose. The people we support are at the centre of everything we do. To provide a high standard of care, both personal and social, which enables service users to retain their independence, identity and sense of value. Springfield House Care Home is situated in Woolston, Southampton. They provide accommodation and care for up to 23 older people who may have dementia.
All rooms are fully furnished but residents are encouraged to bring in small personal items to make the room look and feel more homely. Mum flourished physically and mentally and her dementia was managed superbly. Daily contact was established using Facetime, skype, WhatsApp and the common telephone. The Facebook page also allowed us to be part of the community - the true family culture. Mum thought she was at my house and I’d decorated it for her, which in itself speak volumes of how comfortable she was within her own world.
Care plans were well organised and contained detailed information about each person’s individual needs. Care records detailed people’s preferences and dislikes and past life history. Where appropriate, relatives were included in the reviews of the care plans. The service had identified the minimum numbers of staff required to meet people’s needs and these were being met. People’s bedrooms were comfortable and personalised to reflect people’s individual tastes.
